Help

FAQ

Can't find your answer? Message us on WhatsApp at +60 11-2160 6766.

Ordering

How do I order?

Open any product, choose a quantity and tap Order on WhatsApp. Your order is filled in for you. We reply to confirm stock, the delivery fee and payment details.

How do I pay?

We confirm payment options with you on WhatsApp before your order ships. We never ask for card details in chat.

Which paddle should I choose?

Parallax suits players who win with dinks, drops and placement. Aether suits attacking players who want power. ZeroPoint Pro balances both. Message us how you play and we'll recommend one.

Delivery

Do you deliver across Malaysia?

Yes. We deliver to Peninsular and East Malaysia. The delivery fee and estimated arrival are confirmed on WhatsApp when you order.

Can I collect in Kuala Lumpur?

Ask us on WhatsApp and we'll let you know if self-collection is available for your order.

Paddles

How heavy are the paddles?

All three paddles are midweight, balanced for both speed and stability.

How should I care for my paddle?

Keep it out of hot cars and direct sun for long periods, store it in a cover, and wipe the face with a damp cloth to keep its grip for spin.